Client Satisfaction Survey

In order to provide you with the best possible services, Thompson’s RTC would like to receive some feedback from you or your family member/advocate regarding our services. By completing this survey we will be able to identify our strengths and weaknesses and make improvements. Please let us know if you need assistance in completing this survey.

Please select your choice after each question that best fits your answer.

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Please answer yes or no for the following

Since receiving services from Thompson’s RTC have you (your child) seen a reduction in the symptoms/behaviors that made you seek services initially?(Required)
Since receiving services from Thompson’s RTC, do you find that you (your child) have been more compliant with treatment, medications, if applicable and, abstinence from substances, if applicable?(Required)
Do you find that the staff members of Thompson’s RTC are professional?(Required)
Do you find that the staff members of Thompson’s RTC are courteous?(Required)
Do you find that the staff members of Thompson’s RTC are dressed appropriately?(Required)
Do you find that the staff members of Thompson’s RTC are dressed timely with visits?(Required)

Please be as detailed as possible with your responses to share insight that will allow us to serve better.